Shipping policy

Shipping Policy

Last Updated: September 29, 2026

Thank you for shopping with theflowcraft. We’re committed to getting your order to you safely and as quickly as possible.

Order Processing

Orders are typically processed within 3–5 business days after your order is placed.

Please note that orders are not processed or shipped on weekends or major holidays. During product launches, sales, or other high-volume periods, processing times may be slightly longer.

Once your order has been shipped, you will receive a confirmation email containing tracking information when available.

Shipping Times

Estimated shipping times begin after your order has been processed:

Standard Shipping: 3–7 business days
Expedited Shipping: 1–3 business days, when available

Shipping times are estimates and are not guaranteed. Delays may occur due to weather, carrier disruptions, holidays, incorrect addresses, or other circumstances outside of our control.

Shipping Costs

Shipping costs are calculated at checkout based on your shipping address, order size, and the shipping method selected.

Any available free-shipping promotions will be clearly stated at checkout or during the promotion.

Order Tracking

Once your order has shipped, you may receive tracking information by email. Please allow up to 48 hours for tracking information to update after your shipping confirmation is sent.

Incorrect Shipping Addresses

Please make sure your shipping information is accurate before completing your order.

If you entered an incorrect address, contact us as soon as possible at:

businesstheflowcraft@gmail.com

We will do our best to assist you, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to resend the package.

Lost, Stolen, or Damaged Packages

Once an order has been shipped, it is handled by the shipping carrier. If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and your local carrier.

For packages that appear to be lost or damaged during transit, please contact us at businesstheflowcraft@gmail.comwith your order number and relevant details so we can help determine the next steps.

theflowcraft is not responsible for packages that are confirmed as delivered to the address provided at checkout.

International Shipping

If international shipping is available for your order, customers are responsible for any customs duties, taxes, or other fees imposed by their destination country.

International delivery times may vary and can be affected by customs processing.